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Goodbye Yesterday, LLC.

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Return and Refund Policy


E-Commerce Purchase Policy:

  • No refunds. Store credit only. 
  • All sale items, as well as accessories, are final sale.
  • Shipping charges are non-refundable.
  • Once packages are picked up from Goodbye Yesterday, LLC. by USPS, UPS, or other mail carriers, we are no longer responsible for any lost, damaged, or missing packages (this includes packages that are marked delivered by mail carrier).


Goodbye Yesterday's e-commerce return policy:

  • Items must be unworn, with tags attached, and in their original condition.
  • Goodbye Yesterday does not cover the cost of shipping to return your package. 
  • Shipping charges are non-refundable
  • Store credits will not be processed until the merchandise is received back into inventory. Please allow 3 - 5 days after the return has been received for processing. 


Steps for shipped returns:

  1. Request a Return Authorization Number via email to info@goodbyeyesterdayllc.com within 3 days of receiving your order so we can approve the items you want to return. Please include REQUEST RETURN AUTHORIZATION NUMBER in the subject line. 
  2. Put the Return Authorization number on the UPS or FEDEX shipping label.  Returns must be accompanied by a copy of your packing slip. USPS shipments will not be accepted. Boxes received without a Return Authorization number will be returned to the sender.  
  3. All item(s) must be received back to the address provided below within 7 days of your emailed approval. 


Please ship return items to:

Goodbye Yesterday, LLC. Attn: Returns (include the RA# on the shipping label) PO Box 314, Kahului, HI 96733


Steps for local pickup returns:

  1. Request a Return Authorization Number via email to info@goodbyeyesterdayllc.com within 7 days of receiving the digital prompt that your order is ready so we can approve the items you want to return or exchange. Any items picked up after the 7-day window are not eligible for return requests. 
  2. Return merchandise to Goodbye Yesterday, LLC. (a pick up location will be determined) please have RA Number included on your package. 
  3. Your refund will be processed when being entered back into inventory, please allow 3 - 5 business days. 
  4.  If you received a damaged or defective item, please contact us via email at  info@goodbyeyesterdayllc.com within 48 hours of receiving the damaged item. Please include DAMAGE + Order number in the subject line. 

 

For questions or concerns, please feel free to contact us at:

(808) 268-5055 or info@goodbyeyesterdayllc.com between the hours of 9 am-5 pm Pacific, Monday through Saturday.  


Terms and Conditions

Terms and Conditions 

Goodbye Yesterday, LLC

Last Updated: [July 1, 2024]

Welcome to Goodbye Yesterday, LLC ("we," "us," or "our"). By accessing or using our website and services (collectively, the "Site"), you agree to be bound by the following terms and conditions ("Terms"). If you do not agree with these Terms, please do not use our Site.

1. Acceptance of Terms

By accessing and using our Site, you accept and agree to be bound by these Terms and all applicable laws and regulations. If you do not agree to these Terms, you must not use our Site.

2. Changes to Terms

We reserve the right to modify these Terms at any time. All changes will be effective immediately upon posting to the Site. Your continued use of the Site after any such changes constitutes your acceptance of the new Terms.

3. Privacy Policy

Your use of the Site is also governed by our Privacy Policy, which is incorporated into these Terms by reference. Please review our Privacy Policy to understand our practices.

4. Site Use

You agree to use the Site for lawful purposes only. You are prohibited from:

  • Using the Site in any way that violates any applicable federal, state, local, or international law or regulation.
  • Engaging in any conduct that restricts or inhibits anyone’s use or enjoyment of the Site, or which, as determined by us, may harm us or users of the Site.
  • Impersonating or attempting to impersonate Goodbye Yesterday, LLC, a Goodbye Yesterday, LLC employee, another user, or any other person or entity.
  • Using any manual or automated means to monitor or copy any of the material on the Site or for any other unauthorized purpose without our prior written consent.
  •  You may view, copy or print pages from the Site solely for personal, non-commercial purposes. You may not otherwise use, modify, copy, print, display, reproduce, distribute or publish any information from the Web Site without the express, prior, written consent of the Company. 

5. Online Account Access

 For certain features available through the Site, you are able to create a Goodbye Yesterday account (“User Account”). For self-enrollment, you must provide Account-specific information to authenticate yourself (i.e. Account owner name, address, email address, phone number, and password). We use reasonable precautions to protect the privacy of your User Account information by utiliz. Accordingly, your UserID, password and User Account information are encrypted using an SSL connection and are not expected to be read in an intelligible form as they travel to the Web Site. You, however, are ultimately responsible for protecting your UserID, password and User Account information from disclosure to third parties, and you are not permitted to circumvent the use of required encryption technologies. You are required to take reasonable precautions to safeguard your UserID and password. You agree to never leave your computer unattended while using the Online Service and to always exit the Online Service by clicking on “Log Out.” You also agree to immediately notify the Company of any unauthorized use of your UserID, password and/or User Account, or any other breach of security by notifying us via Contact Us. You are solely responsible for any activity that occurs with respect to your User Account and UserID. While we provide certain encryption technologies and use other reasonable precautions to protect your confidential information and provide suitable security, we do not and cannot guarantee or warrant that information transmitted through the Internet is secure, or that such transmissions are free from delay, error, interception or interruption.  You authorize the Company to rely on your UserID and password to identify you when you use your User Account, and as signature authorization for any payment made using the User Account. You acknowledge and agree that you are responsible for all payments you make using your User Account. You also acknowledge and agree that if you permit another person or persons to use the User Account or give them your UserID and/or password, you are responsible for any payment that person makes to your User Account, even if the person exceeds your authorization.   Company reserves the right to terminate your User Account for any reason including inactivity and at any time without notice to you. You have the right to terminate your use of the User Account by writing to the Company at the address provided at the end of these terms. Any termination of your use of the User Account, whether by you or the Company, will not affect any of your or the Company’s rights and obligations under these Terms that have arisen prior to the effective date of such termination. 

6. Product Information

We strive to ensure that the information on our Site is accurate, complete, and current. However, there may be instances where information about a product may be inaccurate or incomplete. We reserve the right to correct any errors or omissions and to change or update information at any time without prior notice.

7. Orders and Payment

By placing an order through our Site, you represent and warrant that you are legally capable of entering into binding contracts. All orders are subject to acceptance and availability. We reserve the right to refuse or cancel any order for any reason.

Payment for all products must be made by credit or debit card or other payment method specified on the Site. By submitting payment information, you authorize us to charge the payment method you provide.

8. Shipping and Delivery

Shipping and delivery times are estimates only and are not guaranteed. We are not liable for any delays in shipping or delivery. Risk of loss and title for products pass to you upon delivery.

9. Returns and Exchanges

Our returns and exchanges policy is detailed on our Returns and Exchanges page, which is incorporated into these Terms by reference. Please review this policy before making any purchase.

10. Intellectual Property

All content on the Site, including text, graphics, logos, images, and software, is the property of Goodbye Yesterday, LLC or its content suppliers and is protected by copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of the material on our Site without our prior written consent.

11. Disclaimer of Warranties

The Site and all content, products, and services provided on the Site are provided on an "as is" and "as available" basis without any warranties of any kind, either express or implied. We disclaim all warranties, express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

12. Limitation of Liability

To the fullest extent permitted by law, Goodbye Yesterday, LLC shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from (i) your use or inability to use the Site; (ii) any unauthorized access to or use of our servers and/or any personal information stored therein; (iii) any interruption or cessation of transmission to or from the Site; (iv) any bugs, viruses, trojan horses, or the like that may be transmitted to or through our Site by any third party; or (v) any errors or omissions in any content or for any loss or damage incurred as a result of the use of any content posted, emailed, transmitted, or otherwise made available through the Site.

13. Indemnification

You agree to indemnify, defend, and hold harmless Goodbye Yesterday, LLC, its officers, directors, employees, agents, licensors, and suppliers from and against all claims, losses, expenses, damages, and costs, including reasonable attorneys' fees, resulting from any violation of these Terms or any activity related to your use of the Site (including negligent or wrongful conduct) by you or any other person accessing the Site using your Internet account.

14. Governing Law and Jurisdiction

These Terms are governed by and construed in accordance with the laws of the State of Hawaii, without regard to its conflict of law principles. You agree to submit to the exclusive jurisdiction of the courts located in Hawaii for the resolution of any disputes arising out of or relating to these Terms or the Site.

15. Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will continue in full force and effect.

16. Entire Agreement

These Terms, along with our Privacy Policy and Returns and Exchanges policy, constitute the entire agreement between you and Goodbye Yesterday, LLC regarding the use of the Site and supersede any prior agreements or understandings, whether written or oral.

17. Contact Information

If you have any questions about these Terms, please contact us at:

Goodbye Yesterday, LLC
PO Box 314
Kahului, HI 96733
info@goodbyeyesterdayllc.com
(808) 268-5055

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